Privacy Policy jjun88 – Your Information Is Fully Protected

To provide a safe and personalised gaming experience, jjun88 collects various categories of information in a controlled and responsible manner. The following is information we may collect from you:

Every piece of information we collect is used specifically and responsibly. jjun88 uses your personal data for the following purposes:

• Account Management: Securely creating, verifying, and managing your member account, including the KYC process and two-factor authentication (2FA).
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions in your account via FPX, Maybank, CIMB, Touch 'n Go eWallet, and GrabPay.
• Platform Security: Detecting and preventing fraud, unauthorised access, and any suspicious activity on your account.
• Legal Compliance: Fulfilling compliance obligations under PDPA 2010, anti-money laundering (AML) laws, and KYC requirements set by the relevant authorities.
• Service Improvement: Analysing usage patterns in aggregate (without exposing individual identities) to improve the platform experience and introduce new features.
• Marketing Communications: Sending promotional information, bonus offers, and platform updates — but only to members who have given explicit consent to receive such communications.
• Customer Support: Resolving complaints, enquiries, and providing effective technical assistance to members via live chat or email.
• Responsible Gaming: Monitoring gameplay patterns to identify members who may need support from our responsible gaming programme and offering self-control tools.

Jjun88 only processes your personal data on a valid legal basis under Malaysia's PDPA 2010. Our processing bases are as follows:

1. Consent: You provided explicit consent during account registration for us to process your personal data for the purposes stated in this policy. You have the right to withdraw this consent at any time, though this may affect our ability to provide services to you.
2. Contract Performance: Data processing is required to fulfil the service agreement between you and jjun88, including financial transaction processing and account management.
3. Legal Obligation: We are required under Malaysian law to process and retain certain data for AML/KYC compliance purposes and for reporting to the relevant authorities.
4. Legitimate Interest: In certain cases, we process your data based on our legitimate interests to prevent fraud, ensure platform security, and improve our services — provided these interests do not override your fundamental privacy rights.

Jjun88 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. However, in the following limited situations, your information may be shared:

• Payment Service Providers: Transaction information is shared with payment providers (FPX, local banks, e-wallets) solely to securely process your deposits and withdrawals.
• Game Software Providers: Minimal game session data is shared with our game software providers, who have signed strict data protection agreements to ensure smooth gameplay.
• Regulatory Authority: jjun88 will disclose data when required by law, court order, or a lawful request from a Malaysian government agency in accordance with PDPA 2010.
• Fraud Prevention: Data may be shared with recognised fraud prevention bodies to help detect and curb fraudulent activity that could harm other members.
• Business Transfer: In the event of a merger, acquisition, or asset transfer, your data will be transferred along with full data protection responsibilities to the new entity.

The security of your personal information is jjun88's absolute priority. We implement multiple layers of technical and organisational safeguards to protect your data from unauthorised access, loss, or misuse:

• 256-bit SSL Encryption: All communications between your device and jjun88 servers are encrypted using the latest TLS 1.3 protocol, ensuring no third party can intercept your data in transit.
• Secure Password Storage: Your account password is stored using the bcrypt hashing algorithm, which is irreversible — even by our own internal team.
• Two-Factor Authentication (2FA): A 2FA system is available for all member accounts as an additional layer of protection that we strongly encourage.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect any unusual activity and respond swiftly to potential threats.
• Remote Storage: Sensitive data such as financial information is stored on servers completely isolated from publicly accessible systems.
• Regular Security Audits: jjun88 conducts regular penetration testing and security audits carried out by accredited independent cybersecurity firms.

Jjun88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Strictly Necessary Cookies: These cookies are required for the platform to function properly, including maintaining your login session and ensuring transaction security. They cannot be disabled.
• Functional Cookies: Allowing the platform to remember your preferences such as language, display settings, and login details so you don't need to re-enter them each time.
• Analytics Cookies: Helping us understand how members use our platform in aggregate, without exposing individual identities, for continuous improvement purposes.
• Performance Cookies: Used to monitor platform performance and identify technical issues so they can be resolved promptly for the benefit of all members.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some areas of the jjun88 platform. Our cookie retention period does not exceed 12 months, except for session cookies which are deleted when you close your browser.

Under Malaysia's PDPA 2010 and the privacy principles we uphold, you have the following rights regarding your personal data at jjun88:

Jjun88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law:

• Active Account Data: For the duration your account is active on the jjun88 platform, plus a 5-year period following account closure, in compliance with AML requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysia's tax and financial regulatory requirements.
• KYC Data (Identity Documents): Retained for 5 years after the business relationship ends, or longer if required by the relevant authorities.
• Security & Technical Logs: Retained for 12 months for security investigation and technical troubleshooting purposes.
• Marketing Data (with consent): Retained until you withdraw your consent to receive marketing communications.
• Cookie Data: No more than 12 months for analytics cookies; session cookies are deleted when the session ends.

Once the retention period expires, your data will be securely deleted using permanent secure erasure methods that ensure the data cannot be recovered by any party.

Jjun88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements. When amendments are made:

• The "Updated" date at the top of this page will be revised to reflect the date of the latest amendment.
• For material changes that significantly affect your rights, we will notify you via your registered email or an in-platform notification at least 14 days before the changes take effect.
• Minor editorial or clarification changes will take effect immediately without special notice.
• Continued use of the jjun88 platform after notice of changes has been given will be considered your acceptance of the amended policy.

We encourage you to review this Privacy Policy page periodically to stay informed on how we protect your information. All previous versions of the Privacy Policy are archived and can be requested through customer support.

If you have any questions, concerns, or wish to exercise your privacy rights, the jjun88 Data Protection Officer (DPO) team is ready to assist you:

• Email: [email protected] (subject line: "Privacy Enquiry")
• Live Chat: Available 24/7 via the live chat button at the bottom corner of the platform.
• Response Time: We are committed to responding to all privacy-related enquiries within 3 business days.